The terms & conditions, together with our privacy policy, constitutes the agreement between you and us in relation to your use of our website. Please read all terms & conditions before use of this website.

Use of this website

1. By using our website, you accept our terms & conditions and agree to abide by them. If you do not agree with the terms & conditions, please cease use of our website.
2. We make every effort to ensure our website is of a high standard of accuracy, however, the Edgbaston Private Medical Practice does not guarantee that all information on our website is free from error.
3. We aim to update our website on a regular basis and may change the content at any time. However, any of the material on our website may be out of date at any given time and we are under no obligation to update such material.
4. The Edgbaston Private Medical Practice does not guarantee this website or server is virus or bug free. We cannot accept responsibility for any loss, disruption or damage to your data or computer which may occur whilst using material derived from this website.
5. Our website contains links to other websites provided by third parties, these links are provided for information purposes only. We have no control over the contents of those websites and accept no responsibility for them or any loss or damage that may arise from your use of them.

 

Use of Services

1. Queries dealt with by the administrative staff via email or telephone is for guidance purposes only. The Edgbaston Private Medical Practice will not be held responsible for the accuracy of such information given outside of a formal consultation with our doctors.
2. The Edgbaston Private Medical Practice welcomes feedback from patients about our services which can be given following the use of our services or via email.
3. All medical advice and treatment given at the Edgbaston Private Medical Practice is in the interest of the patient but please do not assume that advice or treatment that is recommended by our clinicians is the only option available.
4. Patients must give an honest response when our doctors request information. The Edgbaston Private Medical Practice will accept no accountability if you withhold vital information or are dishonest.
5. Children under the age of 16 must be accompanied by a parent or guardian.
6. Every patient attending the Edgbaston Private Medical Practice will be offered a chaperone for any intimate examination or procedure.
7. The Edgbaston Private Medical Practice reserves the right to refuse to administer a treatment if a clinician deems it inappropriate.
8. Please be aware that service charges are subject to change without notice. Cost of treatment, however, will always be discussed with the patient before initiation.
9. The cost of medication prescribed by a doctor at the Edgbaston Private Medical Practice must be met by the patient.
10. The Edgbaston Private Medical Practice has a zero-tolerance policy regarding the verbal or physical abuse of our staff, other patients, or damage to our property. Offenders will be referred immediately, with appropriate supporting evidence, to the police for prosecution.

 

Copyright

The Edgbaston Private Medical Practice owns the copyright of the organisation and content of this website. We do not allow the unauthorised copying, sale or distribution of any of the copyright protected material from this website.

The Edgbaston Private Medical Practice owns all trademarks, trade names and logos appearing on this website, whether registered or unregistered, except where specifically stated otherwise.

 

Disclaimer

The Edgbaston Private Medical Practice does not guarantee the accuracy or reliability of the information on this website. Whilst we have taken all reasonable steps to ensure that the information contained within these pages is accurate and up-to-date, the Edgbaston Private Medical Practice does not guarantee that this website will be error-free, uninterrupted, that faults will be amended, or that this website or the server that provides it are free from viruses or bugs. We do not accept liability for any errors or omissions contained in this website.

Everything on our website is provided for information purposes only, and is not healthcare advice, and should not be treated as such. You must not rely on the information on this website as an alternative to medical advice from your doctor. If you have any specific questions about any medical matter you should consult your doctor or professional healthcare provider. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website. Professional advice from a qualified doctor should always be sought before acting or relying on any of the information, and we do not accept responsibility for any loss which may arise from reliance on the information stated on our website, or any site to which we have provided a link.

Our website contains links to other websites provided by independent third parties. If you choose to click on any of the links to access these websites, you accept that you are subject to the terms and conditions which apply to the relevant third party site. The Edgbaston Private Medical Practice does not take part in any of the production, review or monitoring of the content contained in these third party sites. We therefore cannot guarantee the correctness, comprehensiveness or ongoing availability of such information. The Edgbaston Private Medical Practice in no way accepts liability or endorses the content of any third party sites.

The pages on this site are issued in the United Kingdom, and comply with appropriate UK legislation and regulation.

 

Registrations and Authorisations

The Edgbaston Private Medical Practice is a trading name of Lister Medical Group Ltd

We are registered in England & Wales under registration number 09594751

Our office address is 44 George Road, Edgbaston, Birmingham B15 1PL

Registration with Care Quality Commission – Granted, Provider ID: 1-2505010636

 

Your Concerns

If you have any queries regarding the terms & conditions please email us at
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Booking Policy

To book an appointment for a service or test a patient can do either one of the following;

1. Call the practice on 0121 454 9535 and book and pay a booking fee over the phone.
2. Request an appointment online and one of our team will contact you to arrange an appointment and take payment for a deposit over the phone.
3. Book online directly and pay a deposit / full fee to secure your booking.

 

Refund Policy

If a service or appointment is cancelled 48 hours prior to the appointment, then the patient is entitled to a full refund. Any cancellations within 48 hours of the appointment time are not refundable.

With respect to requesting a refund for a service after it has been carried out then we ask you to put the complaint in writing to the practice manager as per our complaints procedure.